Thorntons were invited to tender for some livery change on PSV vehicles by Go Ahead North East who where at the time developing "Route Branding" for their fleets in an attempt to gain more customer recognition. Thorntons won the business and form that point onwards they have successfully completed a large number of livery changes as well as undertaking full and partial refurbishment for the Go Ahead Northeast.

Thorntons were asked by First Group to tender for a batch of buses that were in First Groups plan to be cascaded out of London and up to Glasgow. They were changed by Thorntons from the metropolitan spec to the municipal spec which was highly successful. This was the first opportunity for Thornton's to use the newly acquired specialised low-load trailers and tractor-units which lead Thorntons to become a nationwide player.

Arriva were the next large commercial operator to invite Thorntons to carry out  refurbishment works. Since then Thorntons have completed scores of Standard Bus Refurbish and also many Arriva Sapphires and Max conversions.

Thorntons specialize in the installation of WI-FI and USB charging points

More recently Thorntons have carried out TFL Bus Refurbishment for Arriva, Abellio and London United with Many Ongoing TFL projects.

Thorntons now only specialize in Bus Refurbishment and they have "A One Stop Shop" with best facilities situated on purpose built 5 acre site including a State of the Art Body Shop, 3 of the largest paint ovens in Europe which can accommodate the largest of articulated buses, shot blasting facilities and large capability for customer bus storage.

Thorntons operate a nationwide Bus Transportation Facility enabling the collection and delivery of Customer Vehicles on Thorntons own Low Loaders and Tractor Units.